Carrum Health and CVS Health: Better Together.
Carrum Health’s value-based centers of excellence (COE) solution lowers the cost of surgical and cancer care, improves health outcomes, and delivers a superior experience for patients, providers, and payers. With an 80+ member NPS and 45% savings per episode of care, it's not hard to see why Carrum Health was chosen by CVS Health as their COE partner.
After extensive evaluation of clinical, data security, and business processes, Carrum Health was chosen by CVS Health as the Centers of Excellence solution for their Point Solutions Management program to address employers’ surgical and cancer spend with a value-based care model.
Through this program, CVS Caremark clients and their members can access the best and most appropriate surgical care at reliably lower costs through Carrum.
This full-service offering enables CVS Caremark clients to quickly and easily implement Carrum for immediate cost savings with features that include:
Simplified contracting through your CVS Caremark contract
Streamlined procurement process, including information security review
Ongoing monitoring and oversight to help ensure performance and outcomes
The Carrum Health Difference
The right care from the best providers
We evaluate doctors and facilities on dozens of success metrics and only partner with the top 10% across the nation. Our uncompromising focus on quality means each patient gets the care they need, along with a provider-held warranty on every bundle that drives accountability and better outcomes.
80%Reduced readmissions*
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30-dayStandard surgical warranty
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Predictable and immediate cost savings
We incentivize delivering appropriate care, helping avoid unnecessary and costly procedures. We fully bundle all of the services a patient needs (e.g. facility, provider and treatment fees) into one, upfront payment, providing immediate return on investment and most. if not all, costs are covered for members.
80+Net Promoter Score
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45%Savings per surgical procedure*
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Carrum Cancer Care Program
Carrum Cancer Care is the first value-based treatment program for nearly all cancer types, supported by a network of 400+ top facilities nationwide. We provide members access to expert cancer teams, comprehensive treatments, complete care coordination, and on-demand physical and emotional support for the duration of care. With better patient outcomes, cost predictability, and local access, we offer a patient-centered experience, all within a single, integrated contract.
$0Out-of-pocket for members**
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Up to 30%Savings per cancer treatment episode
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Carrum Substance Use Treatment Program
Carrum’s Substance Use Treatment Program delivers evidence-based care for individuals battling alcohol and opioid use disorders, with immediate access to top-rated centers nationwide. Focused on long-term recovery and reducing relapses, our program provides comprehensive, personalized support from detox through recovery. Members face zero out-of-pocket costs, while employers benefit from significant savings from our value-based, pre-negotiated rates.
90%+Referrals happen same day
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Up to 52%Gross savings per treatment episode
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*Source: RAND Corporation analysis Of Cat rum Health results data. Funded by National Institute on Aging. Published March 2021.
**Some deductible may apply to members with HDHP
We deliver a better experience, for patients and employers
Fidelia’s double knee replacement
“The experience was fabulous. My whole quality of life has changed for the better, thanks to Carrum. Everyone was professional, helpful, and very, very careful. It’s the best decision I have ever made, and I’m proud to say that. Thank you for saving my life.”
Carrum client, US Foods
“With Carrum, we got an easy plug and play platform, the ability to quickly launch a quality program across the United States, plus more oversight, lower costs and the best experience for associates that we can possibly get.”
Sue Letang, Senior Manager, Health & Welfare Plans, US Foods
Trina’s neck pain surgery
“I am so happy I had access to Carrum Health. I got to go to a top hospital, completely for free. They coordinated everything and even put my husband and myself up at a very nice hotel next to the hospital. I was worried about how much everything was going to cost, but I didn’t have to anymore, thanks to Carrum.”
Carrum client, Sodexo
“You guys (Carrum) are extremely helpful, willing to do whatever it takes, and you made it as easy as possible for us. This is the easiest implementation I’ve ever been through.”
Ellen Lukens, Sr. Manager, Benefits, Sodexo
Clif’s hip replacement
“As an HR manager, I had been asked about Carrum Health, but I never imagined using the benefit myself. It was a great experience, and now when people ask me, I happily recommend Carrum. In fact, I tell them not to wait.”
Danielle's weight loss surgery
“Since my surgery, my sleep has gotten better, which makes my brain function better, which makes my mood better. I’m able to accomplish more and can move around so much easier. I feel happy again, and I owe it all to Carrum Health.”
