Carrum Health’s Substance Use Program
Carrum's Substance Use Treatment program provides personalized, high-quality care for our members when they really need help, through our network of top-tier facilities. With value-based pricing and a focus on long-term recovery, we help employees overcome substance use while reducing employer costs. Our integrated, holistic approach ensures better outcomes with lasting support for individuals on their recovery journey.
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The financial toll of substance use disorder
70M
Americans struggle with alcohol and opioid misuse
$35B
What employers paid for substance use disorder in 2022
$31k
Employer costs related to substance use disorder per employee
The painful reality of having alcohol or opioid use disorder
- Relentless physical pain
- Constant worrying about their health, family, and jobs
- Extreme substance dependence
- Overwhelming emotional toll
- Desperate need for Help
- Social Isolation
- Painful impact on community and family
94% of people with a substance use disorder do not receive treatment. (Source)
Revolving Door of Care
Many who seek treatment for addiction are stuck in a cycle of ineffective care, often referred to as the “washing-machine model” — where patients go through the same treatments over and over, without lasting results. Out-of-network treatment centers with questionable quality often charge predatory prices and prioritize profit over patient outcomes, trapping individuals in endless cycles of expensive and dissapointing relapses. Two-thirds of individuals treated for AUD relapse within six months. (Source.)
Carrum Health breaks this cycle by partnering with top Centers of Excellence (COEs) that deliver evidence-based, personalized care. Our program ensures employees receive the right treatment quickly, with no out-of-pocket costs. This isn’t just a benefit — it’s hope, recovery, and a second chance at life.
Carrum Health’s comprehensive, value-based solution for substance use treatment was designed to reduce costs and get your employees healthier quicker.
Reliable, high quality providers
Reduce your substance use spend
Eliminate financial toxicity for members
*Some deductible may apply to members with HDHP
Carrum’s substance use program provides personalized, comprehensive, and cost-effective quality care.
Every member receives confidential clinical advice, an assessment, and intake. We cover inpatient and outpatient treatment for alcohol and opioid use disorder.
We provide our members with ongoing support and resources throughout the entire treatment journey, as well as a dedicated clinical care navigator to handle logistics and ensure members have the tools and guidance they need, all at no out of pocket cost to members and substantially lowered costs for their employers.
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Clinical Advice & Assessment
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Support
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Treatment Options |
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Inpatient & Outpatient Programs
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Carrum's Commitment to Quality
At Carrum, quality is our guiding principle, driving all of our service lines, including substance use disorder (SUD) care. Our approach begins with a rigorous, proprietary evaluation process to select only the best providers. We assess whether they:
- Screen patients correctly
- Follow clinical guidelines
- Achieve measurable outcomes like reduced substance use and sustained sobriety
We emphasize evidence-based care, evaluating providers’ protocols, handling of patients with comorbidities, and family support programs. We also assess how they manage step-down care and ensure continuity for patients transitioning out of their program.
To ensure continued excellence, we implement financial incentives and penalties for providers, holding them accountable for their care quality. This alignment of incentives ensures long-term success and better patient outcomes.
Life-changing treatment and support
Care for the Whole of You
- Top-quality care at no cost to the patient, eliminating financial barriers.
- Clinical Care Team connecting patients with the care resources they need throughout their SUD treatment journey.
- Quick referrals for patients in crisis—admission date set within the same day if needed.
- Access to the nation’s top facilities with a focus on effective, evidence-based care
- Personalized treatment plans tailored to the unique needs of each patient
