How Prudential Addressed Rising Cancer Care Costs with Carrum Health
Tackling rising cancer care costs with value-based care
Cancer consistently ranks among the top healthcare cost drivers for self-insured employers—impacting outcomes, employee well-being, and financial performance. Prudential, a national leader in financial services and insurance, partnered with Carrum Health to implement a value-based cancer care program, delivering both superior clinical outcomes and measurable cost savings.
This case study highlights:
- How Prudential structured its employer cancer care program
- Measurable oncology cost savings and ROI
- Enhanced employee experience and member satisfaction
- Value-based care strategies driving long-term impact
About Prudential
- Headquartered in Newark, NJ
- 16,000 employees across 50 states
- Carrum Health partner since 2020
Prudential provides innovative insurance and financial services—and is equally committed to improving healthcare outcomes for its employees.
The Challenge: Rising cancer care cost crisis
By 2021, oncology accounted for 15% of Prudential’s healthcare spending, driven by:
- Declining screening rates during the pandemic → late-stage diagnoses
- High, unpredictable treatment costs for patients and the company
- Limited impact from the company’s existing cancer care programs
- Gap in access vs. actual program utilization → resulting in wasteful spending
With approximately 38,000 covered lives in the U.S., Prudential needed a comprehensive solution to deliver high-quality, affordable, and appropriate cancer care.
Solution: Value-based cancer care program powered by Carrum Health
Prudential has a strong existing partnership with Carrum Health across MSK, cardiac, and bariatric care. Building on that foundation, it expanded the program to include value-based cancer care.
Key program features:
- Nationwide network of leading cancer centers
- Comprehensive cancer advisory program with virtual expert reviews
- Bundled payment model providing cost predictability for cancer treatment
- Integrated support services (e.g., dedicated cancer care navigators, oncology nurses, and mental health support)
- Partnership with COEs like Memorial Sloan Kettering and City of Hope
- Fast implementation → live in 1 week
“Prudential is realizing significant savings from Carrum Health’s bundles for cancer. Our members also benefit from no out-of-pocket payments in many cases, allowing them to focus on treatment and recovery.”
— Dan Reber, Director, Corporate Employee Benefits, Prudential
Prudential partnered with Carrum Health to lower cancer care costs and improve outcomes through a value-based care model. The program delivered measurable savings, higher member satisfaction, and better clinical results. Explore the full case study for insights on ROI, program design, and long-term impact.