Prudential Case Study

How Prudential Addressed Rising Cancer Care Costs with Carrum Health

Tackling rising cancer care costs with value-based care

Cancer consistently ranks among the top healthcare cost drivers for self-insured employers—impacting outcomes, employee well-being, and financial performance. Prudential, a national leader in financial services and insurance, partnered with Carrum Health to implement a value-based cancer care program, delivering both superior clinical outcomes and measurable cost savings.

This case study highlights:

  • How Prudential structured its employer cancer care program
  • Measurable oncology cost savings and ROI
  • Enhanced employee experience and member satisfaction
  • Value-based care strategies driving long-term impact

About Prudential

  • Headquartered in Newark, NJ
  • 16,000 employees across 50 states
  • Carrum Health partner since 2020

Prudential provides innovative insurance and financial services—and is equally committed to improving healthcare outcomes for its employees.

The Challenge: Rising cancer care cost crisis

By 2021, oncology accounted for 15% of Prudential’s healthcare spending, driven by:

  • Declining screening rates during the pandemic → late-stage diagnoses
  • High, unpredictable treatment costs for patients and the company
  • Limited impact from the company’s existing cancer care programs
  • Gap in access vs. actual program utilization → resulting in wasteful spending

With approximately 38,000 covered lives in the U.S., Prudential needed a comprehensive solution to deliver high-quality, affordable, and appropriate cancer care.

Solution: Value-based cancer care program powered by Carrum Health

Prudential has a strong existing partnership with Carrum Health across MSK, cardiac, and bariatric care. Building on that foundation, it expanded the program to include value-based cancer care.

Key program features:

  • Nationwide network of leading cancer centers
  • Comprehensive cancer advisory program with virtual expert reviews
  • Bundled payment model providing cost predictability for cancer treatment
  • Integrated support services (e.g., dedicated cancer care navigators, oncology nurses, and mental health support)
  • Partnership with COEs like Memorial Sloan Kettering and City of Hope
  • Fast implementation → live in 1 week

“Prudential is realizing significant savings from Carrum Health’s bundles for cancer. Our members also benefit from no out-of-pocket payments in many cases, allowing them to focus on treatment and recovery.”
Dan Reber, Director, Corporate Employee Benefits, Peraton

Prudential partnered with Carrum Health to lower cancer care costs and improve outcomes through a value-based care model. The program delivered measurable savings, higher member satisfaction, and better clinical results. Explore the full case study for insights on ROI, program design, and long-term impact.