Peraton and Carrum Case Study

How Peraton Achieved Significant Savings and Superior Care with Carrum Health

Improving Outcomes and Lowering Costs with a COE Program

Peraton, a national security leader, partnered with Carrum Health to implement a comprehensive Centers of Excellence (COE) program designed to deliver superior clinical outcomes, improve the member experience, and significantly lower healthcare costs.

This case study highlights:

  • How Peraton structured its employer COE program
  • The value-based care strategy behind the program
  • Measurable savings and ROI for both the company and its members
  • Member satisfaction outcomes far exceeding national benchmarks

About Peraton

  • Headquartered in Reston, VA
  • 24,000+ covered lives
  • Carrum Health partner since 2022
  • Service lines active: Musculoskeletal, Cardiac, Bariatric, Oncology

Peraton provides critical national security services across domains—and is equally committed to improving healthcare outcomes for its employees.

The Challenge

By 2021, Peraton identified several care delivery gaps:

  • Members lacked expert guidance navigating complex care decisions
  • Care choices were driven by convenience rather than clinical quality
  • High rates of unnecessary or low-quality surgeries
  • Subpar patient experiences and escalating costs

To address these challenges, Peraton sought a value-based healthcare solution with aligned incentives and superior member support.

The Solution | Centers of Excellence Program Powered by Carrum Health

Peraton selected Carrum Health for its seamless integration, white-glove member service, and partnership-first approach.

Key features of the program:

  • Bundled payments model delivering predictable costs
  • Integrated with Accolade and Hinge Health for holistic care pathways
  • COE network covering musculoskeletal, cardiac, bariatric, and oncology surgeries
  • Dedicated Carrum Care Navigators providing high-touch member support
  • Robust member engagement strategy, including webinars and tailored communications

Results | Measurable Outcomes Achieved

Peraton’s partnership with Carrum Health led to significant financial and clinical outcomes — improving both member experience and cost efficiency.

The full case study outlines the metrics that matter: ROI, savings, and satisfaction rates that reduce surgery cost for employers and far exceed industry norms.

“We have had nothing but positive experiences reported with Carrum.”
Bernadette Long, Senior Director of Benefits, Peraton