How Peraton Achieved Significant Savings and Superior Care with Carrum Health
Improving Outcomes and Lowering Costs with a COE Program
Peraton, a national security leader, partnered with Carrum Health to implement a comprehensive Centers of Excellence (COE) program designed to deliver superior clinical outcomes, improve the member experience, and significantly lower healthcare costs.
This case study highlights:
- How Peraton structured its employer COE program
- The value-based care strategy behind the program
- Measurable savings and ROI for both the company and its members
- Member satisfaction outcomes far exceeding national benchmarks
About Peraton
- Headquartered in Reston, VA
- 24,000+ covered lives
- Carrum Health partner since 2022
- Service lines active: Musculoskeletal, Cardiac, Bariatric, Oncology
Peraton provides critical national security services across domains—and is equally committed to improving healthcare outcomes for its employees.
The Challenge
By 2021, Peraton identified several care delivery gaps:
- Members lacked expert guidance navigating complex care decisions
- Care choices were driven by convenience rather than clinical quality
- High rates of unnecessary or low-quality surgeries
- Subpar patient experiences and escalating costs
To address these challenges, Peraton sought a value-based healthcare solution with aligned incentives and superior member support.
The Solution | Centers of Excellence Program Powered by Carrum Health
Peraton selected Carrum Health for its seamless integration, white-glove member service, and partnership-first approach.
Key features of the program:
- Bundled payments model delivering predictable costs
- Integrated with Accolade and Hinge Health for holistic care pathways
- COE network covering musculoskeletal, cardiac, bariatric, and oncology surgeries
- Dedicated Carrum Care Navigators providing high-touch member support
- Robust member engagement strategy, including webinars and tailored communications
Results | Measurable Outcomes Achieved
Peraton’s partnership with Carrum Health led to significant financial and clinical outcomes — improving both member experience and cost efficiency.
The full case study outlines the metrics that matter: ROI, savings, and satisfaction rates that reduce surgery cost for employers and far exceed industry norms.
“We have had nothing but positive experiences reported with Carrum.”
— Bernadette Long, Senior Director of Benefits, Peraton