Testimonials

"I want to thank you for the wonderfully professional, personal, and thoughtful care that went into my surgery. The care provided by the Carrum Health Care Concierge completely mitigated the procedural and physical pain and anxiety associated with a major medical procedure. Your holistic approach, and genuine demeanor, is extraordinary."

Knee Surgery Patient

“With Carrum there is nothing to worry about whereas if you are on your own you are looking at a huge, extended, costly and mistake prone adventure that I wouldn’t wish on anyone and personally dread.”

Knee Surgery Patient

“Traditional healthcare experience cannot be compared to Carrum Health. With traditional healthcare I am just a number.[…] In traditional healthcare I felt as if no one cares.”

Spine Surgery Patient

“Consistent and compassionate follow-up which made me feel valued as a patient.”

Bariatric Surgery Patient

“[Care Concierge] went above and beyond any reasonable expectations to ensure access and coordination of patient care”

Hip Surgery Patient

“[The experience] was very well detailed and very patient centered.”

Hip Surgery Patient

“I was very impressed. I received a packet with a detailed itinerary.”

Knee Surgery Patient

“I would not hesitate to use them again when I have to get my other knee replacement.”

Knee Surgery Patient

“The available surgeons were listed on the Carrum website, and I was able to easily research to find the right fit.”

Bariatric Surgery Patient

“With Carrum, I was informed during the whole process. They returned calls and emails promptly. They always followed up to check to make sure everything was on schedule and to see if there was anything I needed.”

Hip Surgery Patient

“With traditional health care you’re lucky if they call you back the same week, and the staff at Carrum was so helpful and friendly.”

Knee Surgery Patient

"Insurance the way it used to be. Care the way it used to be. The hospital was fabulous."

Hip Surgery Patient

“Having a personal concierge was excellent. He was very knowledgeable and supportive. Took care of all my needs and answered any questions I had promptly. He was always very courteous and professional and made me feel like he was interested in my total care needs.”

Hip Surgery Patient

“Having my concierge make all booking and travel arrangements took a lot of stress off of me. Everything was well coordinated.”

Bariatric Surgery Patient

“I’ve never had anyone personally care about my condition or needs and understand what I was preparing to go through. I felt my concierge was focused only on me and what I would need to get better.”

Knee Surgery Patient

“If I were offered the same mode of transportation to see my surgeon, I would come as many times as he requested. It was well worth the travel.”

Knee Surgery Patient

“My [Care Concierge] is top notch on service, especially in planning, information clarity and follow up. The cost was a net zero for me.”

Bariatric Surgery Patient